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Everyone has different ways of dealing with the impact of a road crash. You may find it helpful to talk to someone, particularly if you are struggling with everyday activities, special events or anniversaries. Our specialised counsellors will help you in a safe, non-judgemental and confidential manner.

We provide specialised trauma and bereavement counselling:

  • In-person (Leederville) or via telephone or video call;
  • No referral needed;
  • No limit on the number of sessions;
  • No timeframe for when the incident occurred;
  • Free service.

Our commitment to you

The Road Trauma Support program aims to provide respectful, nurturing, and confidential support services to anyone in WA affected by a road crash.

These rights and responsibilities extend to our clients, their carer/s, support networks, staff and anyone engaged with our program services as appropriate.  


Road Trauma Support WA is a self-referral service. You do not need a referral from a medical or health professional to access our services. Contact us by email or call 1300 004 814 for assistance.

If you have made a claim for compensation through an Insurer or Legal Practitioner, please read the information on the Insurance Claims page .

Can I refer someone else?

You may know someone who you think would benefit from our service, this could be someone in your family, someone you know socially or someone you are treating as a health or other professional. You can either:

  • Encourage them to contact us directly for assistance; or
  • Request Road Trauma Support WA to contact them using a Third Party Referral form.

Please note Injury Matters’ Service Charter affirms our respect for a person’s right to choose and/or accept support, and their right to Privacy.

If there is someone that you would like us to make contact with, immediately or at some appropriate time in future, we require a completed Third Party Referral form with their signature to provide consent for us to do this.

If you would like to discuss options for Road Trauma Support WA to work alongside your workplace or community, please contact Christine.

  • Christine Smith General Manager - Recovery Support

    You can talk to me about: Services and programs to support individuals, communities and workplaces in recovery following injury,in particular road trauma and the prevention of harm to mental health.

    What I enjoy about working at Injury Matters: Being able to assist people at a time they most need in a way that is genuine and supportive, offering a sense of hope, while feeling supported by the wider team and organisation.

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What can I expect?

We understand that reaching out for help can be difficult. When making an appointment for counselling, a team member will provide you with intake douments to be completed prior to your scheduled first appointment.

For phone and video call appointments, please ensure your documents are returned to use by email or post prior to your appointment.

If attending in person, it is suggested you arrive 10 minutes prior to your first scheduled appointment to review your intake documents.

Your first appointment with a counsellor may last up to 90 minutes, with subsequent sessions up to 60 minutes.

Please feel free to discuss any questions you may have about counselling sessions, expectations or processes with your counsellor.

In the event you are not able to attend an appointment, please notify us as soon as possible preferably with at least 24 hours’ notice.

Who am I meeting with?

Our counsellors are highly qualified and hold a degree in either Counselling or Psychology. They provide a safe environment for individuals who have been affected by a road crash and personalised counselling fit for the needs of the client.

They use a range of counselling techniques including but not limited to cognitive behavioural therapy (CBT), eye movement desensitization and reprocessing (EMDR), dialectical behaviour therapy (DBT) and bereavement counselling.

Our Counsellors include:

  • Sally Nevill Practice Lead

    You can talk to me about: All Injury Matters services to do with Recovery Support primarily focusing on the provision and management of recovery support Counselling. I will also be taking a role in the delivery of Education and Training services strongly aligned with prevention advocacy and postvention interventions for wellbeing enhancement after a challenging event.

    What I enjoy about working at Injury Matters:  As a counselling clinician, I value the opportunity to therapeutically assist those impacted by road trauma to find meaning, Relief and renewed purpose in a way that best suits their personal hopes and dreams. Injury Matters exemplifies an organisation with heart and purpose making a very real positive difference for the community. I appreciate being part of such a dedicated and caring team.

  • Benny Mun Counsellor

    You can talk to me about: You can talk to me about recovery from road trauma, loss and grief, self-compassion and mental health in general.

    What I enjoy about working at Injury Matters: I enjoy working at Injury Matters because everyone is a team player and sees the best in each other.

  • Andrea Halse Counsellor

    You can talk to me about: Trauma, grief and loss, mental health and wellbeing

    What I enjoy about working at IM: I love working for an organisation that cares about it's clients, staff and wider community. Being able to help people when they are most in need. Being supported in my work by a kind and caring team.

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