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Help-seeking information

Stories about road trauma can adversely affect people, particularly those previously affected by another trauma.

After a road traffic incident, people often find the most important things are time, understanding and support from family and friends. However, if an individual is experiencing ongoing or distressing symptoms which are interfering with their usual life, professional support should be sought.

To normalise help-seeking behaviour and reduce barriers individuals may face to accessing professional support, it is essential that information about support services are included when reporting on any road traffic incident.

At least two crisis support options should be listed and they should be selected based on the type of media output that the report is being included in and who the story is being communicated to.

Support Services

Road Trauma Support WA1300 004 814
Lifeline13 11 14
Kids Helpline1800 55 1800
Crisis Care1800 199 008
GriefLine1300 845 745
Here for you1800 437 348
Rural Link1800 552 002

Road Trauma Support WA

Injury Matters’ Road Trauma Support WA service provides free support, information and counselling to Western Australians affected by a road crash.

Our dedicated team provide non-judgemental, confidential and free support and counselling, regardless of when the crash occurred or what the involvement was in the incident.

No referral is required. Counselling sessions can be face-to-face, by telephone or via video call. Resources are also available to support common reactions for affected by a road incident, what helps after road trauma and when to seek help.

If you or anyone you know has been affected by a road crash contact Road Trauma Support WA on 1300 004 814.

Reporting Road Traffic Incidents Resource


Reporting Road Traffic Incidents – Help Seeking Factsheet


Reporting Road Traffic Incidents – Poster


Reporting Road Traffic Incidents: A resource for the media and road safety sector.