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Suicide Call Back Service is a national 24/7 telehealth provider that offers free professional phone and online counselling for people living in Australia. You do not require a medical referral to initiate contact. This means you can access free professional counselling anywhere, at a time that is convenient to you.

Phone and online counselling is seen by many to be a helpful alternative to traditional face-to-face counselling because of its less confronting approach. Our professionally trained counsellors have specialist skills in working with suicide-related issues and they can help you to work through the pain and distress you may be feeling. The counsellor will help you with goal planning, ensuring your own safety, and help to link you to other services in the community.

All staff managing our telephone or online counselling services are qualified professional counsellors, social workers or psychologists, trained to follow a contextual counselling and problem solving process to listen, understand you, and help you find ways to feel better.

While you should always call 000 if it’s an emergency, we can help anyone who is affected by suicide, which includes:

Anyone who is feeling suicidal
Anyone who is worried about someone
Anyone who is caring for someone who is feeling suicidal
Anyone who has lost someone to suicide
Health professionals supporting people who are affected by suicide.

If you, or someone else is at immediate risk of harm, call emergency services on 000.

Contact details

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